Monday, 30 April 2018

‘I couldn’t get insurance to visit my own family’ - travellers caught out by odd policy rules.

Travel insurance is supposed to take the stress out of making a trip, but differences in providers’ small print can leave people struggling for cover. 

Catherine Blight contacted Telegraph Money after she was refused travel insurance for a journey between her home in St Austell, Cornwall, to her sister’s house in Scotland. Mrs Blight, 83, had booked flights and transport worth around £450 for travel from Cornwall Airport in Newquay to Edinburgh to attend a graduation ceremony this summer.

She contacted M&S Bank, as it has no age limit for its customers, but was told she could not take out a policy. After a long phone conversation with the bank, Mrs Blight was advised that because she intended to stay with her sister, rather than in a hotel or other paid accommodation, her application would be declined. 

“I wanted the insurance because it was quite an expensive trip, and this was the fourth generation of my family graduating from Edinburgh University, a matter of great pride for the family,” she said.

By Adam Williams.

Full story at Yahoo News.

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