With a slew of controversies to ding its reputation, 2017 is turning out to be a tough year for Uber. But many users of the ride-hailing app who are millennials don’t seem to care.
That’s according to a new survey out this week from LendEDU, an online financial services marketplace, which found that 93% of millennials who have Uber will continue to use the ride-hailing app despite recent scandals. Those scandals include sexual harassment allegations, reports of a combative culture, and a dashcam video showing Uber CEO Travis Kalanick speaking harshly with a driver who complained about dropping fares.
LendEDU, which surveyed 1,531 millennials between March 3 to March 25, also discovered that female users were about twice as likely to quit the app as men, likely due to the allegations of sexual harassment reported by a former female engineer published online this February.
JP Mangalindan.
Full story at Yahoo News.
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